ATS Help Desk

ATS Help Desk

Service Status

Service AlertsRSS

  1. There are no service alerts at this time.

Activity within the last 24 hoursRSS

  1. VIRTUALU:

    Service Expected to be Available During Maintenance

    Nov 23, 2009 7:00 AM until Nov 23, 2009 8:00 AM

  2. TELEPHONE-VOICEMAIL:

    Scheduled maintenance of the Campus Voicemail System

    Nov 23, 2009 4:00 AM until Nov 23, 2009 6:00 AM

  3. AIS Mainframe Services:

    SIS, WebEnroll, and other AIS mainframe services unavailable due maintenance.

    Nov 22, 2009 8:00 PM until Nov 22, 2009 10:00 PM

  4. View activity within the last 72 hours

Scheduled MaintenanceRSS

About the ATS Help Desk

We assist members of the MSU community with general computing questions or problems. We can help you diagnose a problem with your PC, recover from a virus, figure out a network issue, and more. When we can't help you, we'll refer you to someone who can.

Need a different help desk at MSU?

MSU has help desks for other topics, like ANGEL, library, LON-CAPA, computer enrollment, STUINFO, and so on.

If you aren't sure which help desk to contact, ask us.

Contact the ATS Help Desk

Contact us through our contact form, by calling (517) 432-6200, or visiting us in person at our Service Center in room 120 Computer Center.

Fall Semester Hours

ATS Call Center:
Day Times
Sunday – Thursday 7:00 AM to 11:45 PM
Friday – Saturday 7:00 AM to 7:45 PM
ATS Service Center:
Day Times
Monday – Thursday 8:00 AM to 8:00 PM
Friday 8:00 AM to 6:00 PM
Saturday Closed
Sunday 4:00 PM to 8:00 PM

Thanksgiving Holiday Hours

ATS Call Center:
Day Times
Wednesday, Nov. 25 7:00 AM to 11:45 PM
Thursday, Nov. 26 Closed
Friday, Nov. 27 Closed
Saturday, Nov. 28 7:00 AM to 7:45 PM
Sunday, Nov. 29 7:00 AM to 11:45 PM
ATS Service Center:
Day Times
Wednesday, Nov. 25 8:00 AM to 6:00 PM
Thursday, Nov. 26 Closed
Friday, Nov. 27 Closed
Saturday, Nov. 28 Closed
Sunday, Nov. 29 4:00 PM to 8:00 PM